Frequently Asked Questions by Guests

What is GuestHug?

How is the App different for hosts and guests?

How do I download the GuestHug app?

How is GuestHug different from a booking portal?

How much does GuestHug cost?

What does GuestHug do for Guests?

What does GuestHug cost?

I have booked my stay, how do I access the property information?

My host is not yet using GuestHug, how do I receive an invite?

Once I download the App what Guest Services can Guests purchase?

When I order a guest service through the App who is responsible for delivering the order?

How does GuestHug help with guest check-ins?

Does GuestHug have an in-App messaging service?

Experience your stay with GuestHug

Download GuestHug to your iOS or Android phone and start enjoying smooth check-ins, next generation experiences and on demand services created for you by your host

Get the app

"GuestHug definitely made our stay more enjoyable - thank you"

Clare, Airbnb guest

"I think the App is great, we loved the welcome video"

Manuela, Airbnb guest