Fequently Asked Questions by Guests

What is GuestHug?
How is the App different for hosts and guests?
How do I download the GuestHug app?
How is GuestHug different from a booking portal?
How much does GuestHug cost?
What does GuestHug do for Guests?
What does GuestHug cost?
I have booked my stay, how do I access the property information?
My host is not yet using GuestHug, how do I receive an invite?
Once I download the App what Guest Services can Guests purchase?
When I order a guest service through the App who is responsible for delivering the order?
How does GuestHug help with guest check-ins?
Does GuestHug have an in-App messaging service?

Experience your stay with GuestHug

Download GuestHug to your iOS or Android phone and start enjoying smooth check-ins, next generation experiences and on demand services created for you by your host
Get the app
"GuestHug definitely made our stay more enjoyable - thank you"
Clare, Airbnb guest
"I think the App is great, we loved the welcome video"
Manuela, Airbnb guest